equinix customer portal user guide

Use the portal to place orders open tickets get reports and manage interconnections. Equinix Customer Portal Preview.

Equinix Customer Portal Apps On Google Play

If you are unaware of your user permissions contact your Master Administrator.

. The most common is SSH. Use the portal to place orders open tickets get reports and manage interconnections. Thank you for your interest.

Equinix customer portal user guide. It can take several forms. Select the eye icon to reference your code 14 A.

Select the menu icon and click on the graphic next to your photo C. ECP Mobile enables you to access your data and the same. Sign in to the Equinix Customer Portal mobile app Download it from the Apple App Store or Google Play B.

Equinix customers can also use Equinix Customer Portal Mobile available for iOS or Android to order Equinix products and services review orders and communicate directly with Equinix technicians. Create Trouble Ticket. Enable Ordering Ticketing User Administration Notifications and Reporting features.

For portal access contact your companys portal administrator. SSH credentials can be added for up to a number of users. User Access is a generic service available with most vendors that provides direct access to the device.

Equinix Smart Hands Welcome Guide. EQUINIX CUSTOMER PORTAL Get Started. It is the quickest and most efficient way of requesting services and eliminates delays in order processing.

Portal User Guide Version 21 November 2015 0137-16 1115 web Document Element File Title Name Document ³ Document Author Description ³ More information³ Welcome to Cypress Connect your single window to access and manage your Cypress Communications account online at your convenience. Create New Users and Set up Access Permissions In the Equinix Customer Portal the Master Administrator sets up access permissions to determine who can. The Article is now ready for download.

For detailed instructions see New User Equinix Fabric Portal Access. Your QR code and six-digit IBX security PIN will be displayed on the screen Hint. Youll find all the information you need about Equinix Smart Hands Trouble Tickets and Scheduled Services in this welcome guide - contact your Equinix Customer Success Manager if you have any questions.

Once the desired action is selected an administrator may select multiple users across pages upon which to execute the action except Deactivate and Terminate Users which may only be applied to a. The Equinix Customer Portal ECP is a web portal enabling you as a registered customer to conduct your business with Equinix to access your data and submit self-service requests. Users can place orders for Smart Hands Work Visit Inbound Shipment Outbound Shipment Trouble Ticket IBX Access and Conference Room Booking.

Secure Shell or SSH is a common access method that allows approved users to log into the device and operate on it directly. To use these APIs the user must have the required permissions for the specific IBX locations. Selecting a List Action will filter the user list to only users for which the selected action may be executed.

The Global Service Desk is available for Equinix assistance. This portal account gives you Master Administrator account access if you are the first user signing up for your company.

Overview Developer Platform